Our History
CareCo HomeCare was formed in response to a need for quality and compassionate in-home support services in the southeastern region of Connecticut. Since that time, the company has grown in size and reputation. In 2025, CareCo HomeCare embarked on a company-wide restructuring and rebranding effort. The company emerged from that effort with a new name and a reaffirmed commitment to providing exceptional in-home companion support to residents throughout New England.
Our Team
Meet the leaders of Careco HomeCare. We are here to ensure you and your loved ones receive the best support for their unique situation.
Helga Pfanner
Founder/Owner
Helga Pfanner is a passionate advocate for seniors and people with disabilities. In addition to her role as Executive Director of the CareCo Foundation. Ms. Pfanner is the founder of CareCo Medical Home Health and CEO of CareCo HomeCare, companies Ms. Pfanner created to support individuals with health or mobility challenges who want to remain in their homes, health and happy.
Brett Myers
Community Liaison / Assistant Director
Brett Myers is the Community Liaison for CareCo HomeCare. Before joining CareCo HomeCare, Brett had a very successful career in Healthcare Sales that spanned over two decades. During his sales tenure, Brett received many awards and recognitions to include the Henry Schein National and Northeast Rookie of the year in 2014. Brett earned his Bachelor of Science degree from Southern Connecticut State University which enabled him to branch out into many different fields within the healthcare industry.
Today at CareCo HomeCare, Brett continues to use his broad healthcare sales knowledge as our Community Liaison. Brett is passionate about promoting the mission of CareCo HomeCare by spreading the word about our services that provide comprehensive, compassionate, and customized in-home care designed to help individuals remain in their homes safe and strong.
Brett is an avid traveler as you may find him backpacking through Europe or relaxing and enjoying the sandy beaches and tranquil turquoise oceans of the Caribbean. In addition to his enthusiasm for travel, as an Art major, Brett has spent extensive time visiting and exploring art museums getting lost in the past through the beautiful works of Michelangelo, Picasso, and Van Gogh. His enthusiasm for art fosters his artistic aspirations, as he expresses his own distinctive personal style though pencil drawings, water colors, and small oil paintings. Regarding his time traveling, Brett states, “It will always be one of my most cherished memories and I initiated wonderful friendships along my travels that still exist to this day.”
Today at CareCo HomeCare, Brett continues to use his broad healthcare sales knowledge as our Community Liaison. Brett is passionate about promoting the mission of CareCo HomeCare by spreading the word about our services that provide comprehensive, compassionate, and customized in-home care designed to help individuals remain in their homes safe and strong.
Brett is an avid traveler as you may find him backpacking through Europe or relaxing and enjoying the sandy beaches and tranquil turquoise oceans of the Caribbean. In addition to his enthusiasm for travel, as an Art major, Brett has spent extensive time visiting and exploring art museums getting lost in the past through the beautiful works of Michelangelo, Picasso, and Van Gogh. His enthusiasm for art fosters his artistic aspirations, as he expresses his own distinctive personal style though pencil drawings, water colors, and small oil paintings. Regarding his time traveling, Brett states, “It will always be one of my most cherished memories and I initiated wonderful friendships along my travels that still exist to this day.”
Sonia Lenha
Revenue Cycle Manager
Sonia Lenha holds the position as Revenue Cycle Manager for CareCo HomeCare. Sonia handles all the finance related business for HomeCare. Before joining CareCo, she worked at EB Exterminating in Moodus, Connecticut and the ten years prior for Aramark in Bloomfield, Connecticut as the Front of House (FOH) and Cash Supervisor where she maintained and supported the daily cash flow process. Sonia is a financial expert, loves the numbers game, and is building her revenue cycle team at CareCo with a goal to exceed industry standards.
Sonia is a dedicated and very involved mother to three amazing children that are the joys of her life. Her daily goal is to live by example for them and be the best version of herself for them at all times. Born in Portugal, Sonia moved to America as a child. She spent her summers vacationing in Portugal throughout her childhood. Some of her best memories as a teenager were made in Portugal. She will pass this summer traditional on to her children as they will spend a few weeks every year in Portugal to experience what Sonia holds so dear to her heart and memory.
Sonia is a dedicated and very involved mother to three amazing children that are the joys of her life. Her daily goal is to live by example for them and be the best version of herself for them at all times. Born in Portugal, Sonia moved to America as a child. She spent her summers vacationing in Portugal throughout her childhood. Some of her best memories as a teenager were made in Portugal. She will pass this summer traditional on to her children as they will spend a few weeks every year in Portugal to experience what Sonia holds so dear to her heart and memory.
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Elizabeth Glenn
Human Resources Manager
CareCo HomeCare's Human Resources Manager, Elizabeth Glenn, has extensive experience working with all levels of employees. Elizabeth holds a Bachelor of Psychology from Keene State College in Keene, New Hampshire. She gained knowledge and expertise on team building as a member of the Keene State College women’s lacrosse team and applies the same principles in her daily interactions.
Elizabeth is the mother of a 5-year-old son, who is her pride and joy. In their free time, they enjoy being outside biking, going to the beach and visiting local farms during all the beautiful seasons New England offers. Elizabeth has a passion for mental health causes and continues to use her psychology background daily while working with our CareCo HomeCare clients
Elizabeth is the mother of a 5-year-old son, who is her pride and joy. In their free time, they enjoy being outside biking, going to the beach and visiting local farms during all the beautiful seasons New England offers. Elizabeth has a passion for mental health causes and continues to use her psychology background daily while working with our CareCo HomeCare clients
Alex Kippen
Human Resource Specialist
Alex Kippen is a Human Resource Specialist and brings a board scope of management knowledge to the CareCo Shoreline team. Alex has extensive management and project experience that will elevate our agency’s business vision. Alex earned two Bachelor’s degrees, one in Psychology and one in French from the University of Oklahoma. He has been an English as a Second Language (ESL) Instructor for the French government, as well as at the University of Oklahoma.
Alex will draw on his vast management experience as he supports CareCo Shoreline employees with their Human Resource needs. He is committed to helping maintain a high quality of life for our clients through his ongoing recruitment endeavors for our agency. He is passionate about his health and wellness, especially nutrition and strength training. Alex continues to be a lifelong learner and is a self-proclaimed “polyglot” speaking eight languages, with an enthusiastic interest in learning about the lives and ways of other cultures.
Alex will draw on his vast management experience as he supports CareCo Shoreline employees with their Human Resource needs. He is committed to helping maintain a high quality of life for our clients through his ongoing recruitment endeavors for our agency. He is passionate about his health and wellness, especially nutrition and strength training. Alex continues to be a lifelong learner and is a self-proclaimed “polyglot” speaking eight languages, with an enthusiastic interest in learning about the lives and ways of other cultures.
Beth Mack
Administrative/HR Specialist
Beth Mack, Administrative/HR Specialist comes to CareCo Shoreline to share her payroll and administrative expertise. Beth has over 20 years of administrative experience and brings a new enthusiasm to the team. She is a native of southern Connecticut, grew up in Niantic and graduated from East Lyme High School.
Beth is grateful for the time she has to spend with her family and two Labrador Retrievers, Remyand Sam. In her spare time, she enjoys gardening, planting and cultivating her love from the ground up and enjoys all things “beachy” so living close to the water is essential. We welcome Beth and are glad she has joined our team!
Beth is grateful for the time she has to spend with her family and two Labrador Retrievers, Remyand Sam. In her spare time, she enjoys gardening, planting and cultivating her love from the ground up and enjoys all things “beachy” so living close to the water is essential. We welcome Beth and are glad she has joined our team!
Our Contact
New England Hub
Administrator
Erica Day
P: 860-865-8734
Email: hubmanager@carecoct.com
P: 860-865-8734
Email: hubmanager@carecoct.com
Community Liaison
Brett Myers
P: 860-634-1753
Email: communityliasion@carecoct.com
P: 860-634-1753
Email: communityliasion@carecoct.com
Revenue Cycle Manager
Sonia Lenha
P: 860-906-8090
Email: finance@carecoct.com
P: 860-906-8090
Email: finance@carecoct.com
Billing Clerk
Dana Woods
Email: execassist@carecoct.com
Email: execassist@carecoct.com
HR
Elizabeth Glenn
P: 860-941-9430
Email: hr@carecoct.com
P: 860-941-9430
Email: hr@carecoct.com
HCA # 0002447
396 Willetts Ave Waterford, CT 06385