Welcome to Ask Helga, a Q&A series designed to support families navigating the challenges of caring for aging loved ones. Each post features real questions from family caregivers, answered by Helga Pfanner – Chief Executive Officer of CareCo HomeCare, founder of CareCo Medical Home Health, and Executive Director of the CareCo Foundation. With a deep commitment to helping seniors and individuals with disabilities remain independent and safe, Helga brings practical guidance and compassionate insight to the issues families face.
Question: “Helga, my mom’s house is getting messy and she gets defensive. What do I say?”
Helga’s Answer: Lead with respect, not judgment. Try: ‘I know you’ve always taken pride in your home – can we get someone to help with the heavy stuff?’ Start with light housekeeping only. When the home feels calmer and safer, resistance usually drops. Clean space often reduces stress, confusion, and fall risk.
If you’re caring for a parent at home and need guidance, Helga is here to help. Call 860-813-3026 to ask your own question or to learn how CareCo HomeCare can support your family. The right help can make all the difference – reach out today.
CareCo HomeCare Staff
Team Member
For over 20 years, we’ve delivered compassionate, expert home care rooted in dignity and trust. Whether your loved one is returning home from the hospital, facing a new diagnosis like dementia, recovering from a fall, needing fall prevention, or requiring daily personal care, we’re here to help. We also support families experiencing caregiver burnout with reliable, ongoing care.